Returns & Exchanges
At Florastor, we want you to be completely in love with your new wardrobe additions. If you are not satisfied with your purchase, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Attach the Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing